How can we help?

Create a free account on this website or in the iPhone app. You get a daily general workplace alert and the Health and safety essentials course straight away.

Basic adds alerts for your industry, monthly toolbox talks and every course with certificates. Pro adds weekly HSE news. Enterprise covers all 9 industries and adds legal and compliance updates.

Yes, an iPhone app. It's being tested now and is coming soon to the App Store. Android isn't available yet.

It should unlock as soon as the payment goes through. If it hasn't, contact us with your account email and the plan you bought, and we'll check it.

Contact us with your account email. If you're buying as a consumer, the law gives you 14 days to cancel. The refund and cancellation policy has the details.

Check that notifications are allowed for Ready Steady Safety in your iPhone's Settings, then open Account › Delivery in the app. If they still don't arrive, contact us with your phone model and app version.

On a paid plan, finish every lesson in a course and pass its final assessment in the app. You can then get a certificate of completion as a PDF.

They can scan the QR code on it, or enter its number on the certificate check page.

No. It shows someone completed an online awareness course and passed its assessment. It isn't accredited and doesn't on its own show competence for a task.

Use Forgot password? on the log-in page. If the email doesn't arrive within a few minutes, check your junk folder, then contact us and we'll help.

In the app, go to Account and request deletion, or use the account deletion page on this website. Cancelling a paid plan is separate, so cancel that too if you're paying.