Ready Steady Safety icon Ready Steady Safety Safety alerts and toolbox talks
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Help

Help for access, delivery, and getting the product set up properly.

Use this page when you need a clear next step for payments, Telegram invites, account access, or understanding what your plan includes.

Get payment/access help Get Telegram help

Payments

Paid but still locked out?

If Stripe payment succeeded but the dashboard has not unlocked yet, use the payment/access route first.

  • Use the same email as your account where possible
  • Include the plan and what happened after payment
  • Support can check the access status safely
Payment/access help

Telegram

Invite or delivery issue?

Use this route if an invite expires, a channel is missing, or a send did not arrive where you expected it.

  • Invite links are private, one-use, and expire after 24 hours
  • Open the link on the phone using Telegram
  • Generate a fresh link if the wrong device opened it
Telegram help

Plans

Not sure what your plan includes?

Use the pricing page when you want to compare what changes between Free, Basic, Pro, and Enterprise.

  • Free: general daily safety prompts
  • Basic: daily industry alerts plus monthly talks
  • Pro: adds weekly HSE/news awareness
  • Enterprise: wider industry coverage and richer oversight
Compare plans Service enquiry

Getting started

The setup is simple when you follow the same order every time.

Create the account first, pay only if you need a paid plan, then generate Telegram invites after access has unlocked. The web app stays the main product throughout.

01

Create the account

Choose the plan and main industry that best fits the team.

02

Use Stripe for paid access

Paid plans use secure Stripe checkout and activate after payment confirmation.

03

Generate invites only after activation

Create private invite links for the channels included in the plan and open them in Telegram on your phone.

What happens automatically

Daily alerts, talks, and awareness updates follow the plan you are on.

FreeGeneral daily alerts only.
BasicDaily alerts plus monthly toolbox talks.
ProBasic content plus weekly HSE news and legal awareness.
EnterprisePro content plus industry-specific delivery and richer oversight.

Important safety note

Ready Steady Safety supports awareness and communication. It does not replace site-specific legal duties.

The product helps keep safety messages active, but it does not replace risk assessments, training, supervision, competent advice, inspections, or company-specific controls.

Use it properlyRead the dashboard, brief the team, and follow up the actions that matter.
Use support when neededPayment, invite, service, and content routes are all available from the contact page.
Read the legal notesThe legal page explains privacy, payment, refunds, and service boundaries clearly.
Legal information Message support