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Privacy

Request account deletion

Use this page to ask Ready Steady Safety to review an account deletion request and remove data where that is allowed.

Billing

Deleting an account is separate from cancelling a subscription.

  • Web billing is handled separately from account deletion review
  • If App Store billing is used, cancel it in the App Store as well
  • If Google Play billing is used, cancel it in Google Play as well

Retention

Some records may need to stay even if the account is closed.

  • Payment and refund records may need to be retained
  • Security, audit, and dispute records may need to be retained
  • You can still ask what data will remain and why

Best detail

The request is easier to handle if you identify the right account clearly.

  • Use the account email address
  • Add the company name if relevant
  • State whether you also need access ended immediately
Deletion request Tracked securely

Send deletion request

Confirm the account email, the account or company name, and whether you also need access ended. Do not include card details.